Privacy Policy

1. Introduction

Charleston AC & Heating Pros ("we," "us," or "our") operates the website acrepaircharleston.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us for services.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, phone number, email address submitted via contact forms.
• Service Information: Details about the HVAC service you need, your address for service calls.
• Usage Data: Browser type, IP address, pages visited, referring URL, time of visit (collected automatically via cookies and analytics tools).

3. How We Use Your Information

We use the information we collect to:

• Respond to your service inquiries and schedule appointments
• Provide HVAC services to you
• Send service confirmations and follow-up communications
• Improve our website and marketing
• Comply with applicable laws and regulations

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share information with service providers who assist us in operating our business (such as scheduling software or analytics providers), who are obligated to keep your information confidential.

5. Cookies

Our Site may use cookies and similar tracking technologies to improve your browsing experience and analyze traffic. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

6. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

8. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a new effective date. Your continued use of the Site after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at: